ServiceChannel

56% Reduction
in Work Order Resolution Time

FREE RESTAURANT CASE STUDY  Bloomin' Brands

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  • 56% Reduction in Average Work Order Resolution Time
  • 88% Increase in First-time Work Order Completion Rates
  • 66% Decrease in Negative Service Provider Feedback
  • 95% Increase in On-time Arrival Rates

“We wanted to get from zero to 60 overnight in terms of our ‘facilities management evolution.’ To achieve this, we needed to work with the right technology partner who would give us the flexibility to grow the business the way we wanted. We found ServiceChannel to be highly collaborative and open to new ideas that can help us grow continuously together. Also, we liked that they cared about their clients and service providers equally.”

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Jon Ahrendt
Director of Facilities Management, Bloomin’ Brands

 

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